Wednesday, February 8, 2012

Change Management And Winning People Over - Business Process ...

Leading a big Change Management project is a lot about dealing with people. Whatever the organization wants to change, in the end it has to be accepted and embraced by the employees, and applied by them on a daily basis. This means that substantial effort and energy will have to be directed towards these employees, and having them understand the necessity to implement the change.

Forcing change upon people is not the right way to get this done. History has proven that many times over. You need to convince people, and make them believe it is the best thing to do. That way they can internalize it, and even become sponsors for it, influencing others to do the same. That is why management of change is not so much about numbers, but more about people and relating to them.

In our eagerness to win employees over, we sometimes have this mistaken notion that we must put all our efforts into doing anything to win their support. Truth is, some people just play along while others just don?t. It?s part of life?s facts. People were built differently, which is why we develop certain kinds of professional relationships and even friendships with some. Friends are people who share the same views in life, and birds of the same feather do tend to flock together.

We need to know that there are some things in life we cannot change. Instead, you simply have to stop focusing on the negative and learn to harness all our energy knowing the positive. Joel Osteen, the world?s leading inspirational speaker, urges all of us to believe in ourselves and to know our worth. People oozing with confidence become the more popular ones simply because they inspire the others around them to be the same upbeat individual.

When we become too much of a pessimist, we can?t blame the others who try to avoid us at all cost. In fact, we might be guilty of doing the same when we encounter people we just don?t like. No one likes to surround themselves with gloom, unless your purpose in life is to bring others down. But then again, who wants to be with this sort of person?

The secret to winning people over is to exude a positive aura. When we become happy with whom we are, we?ll soon see people flocking in our corner of the room. It?s all a matter of communicating our inner glow and of believing in our ability to make others feel good.

Pressure plays a big part in making ourselves seem more attractive to people. When we force ourselves to become someone else, we tend to radiate insincerity. Our physical outlook is inconsequential here. In the end, it?s when we are truly beautiful from within and believe that we are will people start to perceive what we see in ourselves.

Developing great people skills is simply a matter of outlook. We need to work on the skills that are already innate in us and find ways to enhance these skills. Our personality traits are neither good nor bad. When it comes to who we are, we shouldn?t see things in black and white. We are born with these traits, and it?s just difficult to let go of some of these because they have become habits.

What matters most in how we deal with every situation and our ability to become flexible. There?s a fine line between flexibility and change, but what sets these two apart is the willingness to adjust to another person but at the same time, not forget who we truly are. Now that?s flexibility!

When the Cheshire cat gave the rabbit rose-colored glasses in one scene from Alice in Wonderland, he simply wanted the rabbit to see the world in an affirmative light. Seeing the world through the eyes of an idealist isn?t necessarily a bad thing.

After all, it is in being positive can we truly know what our strengths are and how we can make ourselves better. It is how every person should look at life, and this is what creates stronger ties between human beings.

With all this said, in the end we still need to realize that a company wanting to implement a big change project is doing that for a reason: competitiveness and survival. Market conditions can change so rapidly and profoundly that sometimes the only way to survive is radical change. This being the main driver for change within the organization, we have to keep in mind that some people are simply not able (for what ever reason) to accept the change. In those cases, the professional relationship is best ended, in the interest of both parties.

Survival for the organization means continuity for everybody. Sometimes this means less pleasant steps have to be taken. But when taken in the interest of the greater good, the entire community i.e. all employees, it becomes clear that we cannot be friends with everybody. Professional relationships are important, but in light of the bigger picture. Bottom line for any (commercial) organization remains to make money; that was the initial reason to start the company.

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Source: http://www.businessprocessreengineering.org/change-management-winning-people/

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